A
Korean Air executive who delayed a plane because she was angry with the way she
had been served nuts by an air steward has resigned, the airline says.
Heather
Cho, a vice-president of the airline and daughter of its chairman, had demanded
the crew member be removed from a flight last Friday for failing to serve the
nuts on a plate.
The
Incheon-bound flight had to taxi back to the terminal in New York. The
airline has apologised, but said she had had the support of the pilot. Continue...
The
flight eventually arrived in South Korea 11 minutes behind schedule.
Local media reports said that a junior attendant
had offered Ms Cho macadamia nuts in a bag, instead of serving the nuts on a
plate.
Ms Cho
then questioned the chief flight attendant over in-flight service standards and
ordered him off the plane.
The
airline told Korea Times that checking quality of service was
one of Ms Cho's jobs, as she was responsible for in-flight service for the
carrier.
It also
said the crew member had replied with "lies and excuses" when
challenged over the correct nut-serving procedure.
But
transport authorities are investigating whether Ms Cho's actions infringed
aviation law.
"Even
though she is senior vice-president at the company, she was a passenger at that
time, so she had to behave and be treated as a passenger," a South Korea
transport ministry official told reporters.
No comments:
Post a Comment